Question 1

What makes Innovista Group different from other surfacing providers?

Accepted Answer

We’re not just installers. We collaborate with municipalities, architects, and schools to align surfacing systems with design intent, sustainability goals, and lifecycle performance. Our role is long-term partner — not just contractor.

Question 2

How sustainable are your surfacing systems?

Accepted Answer

Many of our systems incorporate recycled materials and reduce ongoing water, chemical, or maintenance inputs. We prioritize solutions that support environmental responsibility and long-term cost efficiency.

Question 3

How do you design surfacing for high-use public spaces?

Accepted Answer

At Innovista Group, we consider traffic flow, drainage, climate, and maintenance realities. High-use environments demand systems built for durability without sacrificing aesthetics.

Question 4

How quickly can a community space be transformed?

Accepted Answer

Innovista Group works with clients to understand their tight timelines and installation restrictions.  Whether it is accessing rooftops after hours or boatline access restrictions to remote islands, Innovista Group carefully plans to ensure area downtimes are minimal while maintaining strict quality control.

Question 5

How do you balance surfacing budgets and long-term value?

Accepted Answer

Innovista Group helps clients evaluate lifecycle costs - not just upfront pricing. Durable systems, proper installation, and site-specific planning reduce costly repairs and premature replacement.

Question 6

How do you ensure quality installations?

Accepted Answer

The installation component of all surfacing is one of the most critical factors to ensuring quality surfaces.  Proper base preparation, environmental controls, and trained installation teams are critical. At Innovista Group we follow strict material testing and installation protocols to ensure system performance.

Question 7

Is poured-in-place rubber accessible?

Accepted Answer

Yes. The seamless, level surface supports inclusive play and meets ADA accessibility requirements.

Question 8

Can you work with our architect or landscape designer?

Accepted Answer

Absolutely. We integrate seamlessly with design teams to ensure surfacing supports the overall vision and technical requirements.

Question 9

Can Poured In Place include colors or designs?

Accepted Answer

Absolutely. From simple color fields to custom graphics and wayfinding, Innovista Group poured in place allows for creative, site-specific design.  Click here to design your custom surface colors.

Question 10

What types of playground surfacing can be installed?

Accepted Answer

Professional installers can install:
Poured-in-place (PIP) rubber surfacing
Bonded rubber mulch
Synthetic turf systems
Engineered wood fiber (EWF)
Hybrid safety surfacing systems
Splash pad and recreational rubber systems

Each surface requires specific sub-base preparation, compaction standards, and safety testing.
Innovista Group installs engineered surfacing systems designed for durability, compliance, and long-term performance in high-traffic environments.

Question 11

Does Innovista Group's poured in place surfaces withstand harsh temperatures?

Accepted Answer

Yes, Innovista Group's surfaces can endure extreme temperatures due to its flexible qualities.  Even at -20F, our surfaces still have the resilient qualities to keep you safe.

Question 12

Do Innovista Group's poured in place surfaces burn?

Accepted Answer

No, our surfaces pass the ASTM D2859 Flammability Test and meet E84/CAN/ULC-S107 – Standard Methods of Fire Tests of Roof Coverings.

Question 13

Are Innovista Group’s poured in place surfaces repairable?

Accepted Answer

Yes, damaged areas can be cut out and replaced with the option of incorporating a new surface design image.  Innovista Group also offers repair kits for smaller damaged areas

Question 14

Can Innovista Group’s surfaces be installed for indoor and outdoor use?

Accepted Answer

Yes, Innovista Group’s surface systems are versatile for many areas of use indoor and outdoors.

Question 15

Do Innovista Group's surfaces contain latex?

Accepted Answer

No.  SDS sheets can be provided for all our products showing the content of all materials.

Question 16

Are poured in place surfaces easy to clean?

Accepted Answer

Yes, a light power wash with mild detergent will remove dirt without causing damage to the surface.  For more information, refer to our maintenance guide on the following link.  https://www.innovistagroup.com/resources

Question 17

Do poured in place rubber surfaces smell?

Accepted Answer

During the installation process, you may experience a slight odor that has been likened to the odor of a new car.  This is a harmless odor that disappears as soon as the product has cured.

Question 18

Do the colored poured in place rubber surfaces change color after installation?

Accepted Answer

Innovista Group offers different options for color stability depending on what the clients needs and vision is.

For a standard aromatic binder and color, it is typical for colored surfaces to change color throughout the surface during its curing process.  Six weeks after installation the surface would have reached curing and UV balance with the color normalizing close to original color.

UV stability is carefully assessed in all Innovista Group’s product selections, and our consultants will advise on colors that require different manufacturing processes prior to installation.

Question 19

How long does it take for a poured in place surface to cure?

Accepted Answer

Depending on the ambient temperature and humidity index, Innovista Group's surfaces typically take 72 hours to cure to a firmness for walking on.   Playground surface impact layers can receive wear layer installation within 12 hours of installation under the supervision of our quality assurance team and with our installers experience and understanding of curing processes.

Frequently asked questions